Cat was great! Quick to respond, professional and kept me in the loop about the situation the whole way through! Thank you.

We have worked professionally with NIkki and several members of the staff for years and have always found them to be responsive, friendly and put customers first. They've grown quickly, yet efficiently and sustainably, due to effective management and a great team

SERVPRO was extremely responsive at getting out to my house after a storm caused some water damage. In addition to the quality of service, they accidentally charged me an emergency service rate for a non-emergency service which I was upset about at first. But to my surprise, they reached out to me and offered to refund my money without me even having to ask for a refund. I was very thankful for the offer and can assure anybody reading this review that SERVPRO has earned my loyalty as a customer for life. I rescind my original post and give SERVPRO a full 5 stars and will highly recommend them to anybody needing their services

I cannot speak highly enough about the crew for SERVPRO - Ray, Richard and Jamal. They were very skilled at what they were doing and good about explaining each step. I am very happy with the results

We’ve had Ray come out a couple times to assist with our floor issues. We appreciate his responsiveness and professionalism. He’s courteous and gets the job done right!!! Thanks Ray!

SERVPRO was great came the next day did excellent work. Joe and Cat were awesome to work with

Jamal was amazing! Jamal was super professional, on time, and easy to understand while explaining the process. Also the other gentleman named Dylan was very quick and hard working moving equipment where it needed to be. They got the job done with flying colors! Would definitely recommend.

The service was professionally delivered. The technicians were personable and very respectful. I appreciated that they cleaned up so well as they worked. They really made a bad situation more tolerable

These were the most polite people!! From scheduling with Kristen, than the guys who showed up and worked, so hard, they still were polite and smiled through everything. I haves used them in the past and will use them, again. Great job and greater people! Merry Christmas to all!

Jamal, Mysteria, Raph, and Dylan were awesome! They were quick and efficient and very knowledgeable. 10/10!

When it seemed like our HVAC system was spreading a bad odor through the house, your team showed up right away to begin cleaning it and deodorizing all of the affected areas. Great work. 

My wife thought we would never see our home again when we left it up to your team to restore and repair. Now we are moving back in so much faster than expected, and we owe it all to you.

Nicole was just a life saver for us.  We were really feeling lost and didn't know what we were going to do next.  She was so kind and reassuring and everything went very well. 

If I could give them ten stars out of five I would.  These people have been so kind to us and went well above and beyond.  I highly recommend.

They were highly recommended by our adjuster.  Very good company to work with.

Thank you is not enough SERVPRO of Fort Walton Beach your work pays a lot and God will always bless you for a job well done.