SERVPRO of Fort Walton Beach Employee Photos

Ken Diepholz Jr.

Ken is the Owner and President of SERVPRO of Fort Walton Beach. He holds an MBA in Finance along with 25 years of experience in business and wealth management. Ken is also IICRC certified in Water Damage Restoration (WRT). “I believe in investing in people first. If you place the right people in the best place for them to succeed, then the groundwork is already laid. I’m ecstatic to be a part of this amazing team.”  Outside of work, Ken enjoys fishing, golfing, and most importantly being a father to his two daughters – Jessica and Alexandra.

Nikki Dominguez

Nikki is our Director of Operations and Construction at SERVPRO of Fort Walton Beach. She joined our staff in 2017 as Office Manager until moving to General Manager in 2021. Nikki is a State of Florida Licensed Mold Remediator and Assesor, IICRC certified in Water Damage Restoration (WRT), Fire and Smoke Damage Restoration Technician (FSRT), Odor Control Terchcnical (OCT), Applied Microbial Remediation (AMRT), and Applied Structural Drying (ASD). She also offers 20 years of business management experience. She is a University of Louisville graduate with a background in Political Science and Computer Information Systems. 

John Faulkner

John is our Operations Manager at SERVPRO of Fort Walton Beach. He has 10+ years of restoration experience and is an IICRC certified water damage restoration technician (WRT). John takes great pride in his work and is adamant on maintaining the SERVPRO Standard of excellence "no matter the circumstance".

Kristen Reed

Kristen is the Mitigation Project Manager at SERVPRO of Fort Walton Beach. She oversees all office operations and ensures that all departments are equipped with what they need to succeed. Job coordination, billing, project scheduling all flows through her. Kristen is IICRC certified in water damage restoration (WRT) and has a proficient background in business management. Keep an ear out for her when you call our offices! 

Tiffany Turner

Meet Tiffany Turner, our Office Manager at SERVPRO of Fort Walton Beach. With her expert organizational skills and friendly demeanor, she ensures our office runs smoothly. From managing schedules to providing exceptional customer service, Tiffany is dedicated to supporting our team and serving our customers with excellence.

Kenneth Sears

Kenneth is the ERP Specialist at SERVPRO of Fort Walton Beach. He has been in the Construction and Restoration fields since 2000. Kenneth is IICRC certified in Water Damage Restoration (WRT) Applied Structural Drying (ASD) Trauma and Crime Scene Technician (TCST) and Applied Microbial Remediation Technician (AMRT). Kenneth has supervised Multiple large losses From a Fire Restoration and Clean at Louisiana Tech University Ruston LA, to 8 Story Water Event at St. Vincent Hospital in Little Rock AR.

Tim Roberts

Tim Roberts serves as the highly skilled Reconstruction Superintendent at SERVPRO of Fort Walton Beach. With his exceptional expertise and extensive knowledge in the field, Tim leads our reconstruction projects with precision and dedication. His meticulous attention to detail, combined with his strong leadership abilities, ensures that every reconstruction endeavor is executed flawlessly, exceeding client expectations. Tim's commitment to excellence and his unwavering commitment to customer satisfaction make him an invaluable asset to our team.

Socorro Cortes

Socorro is our Content Manager at SERVPRO of Fort Walton Beach. She specializes in Contents Restoration and General Cleaning. Socco ensures that all textiles such as cloths, linens, and silks are properly restored to their preloss condition. For Carpet, Upholstery, and Drapery cleanings, ask for Socorro! 

Mauricio Gonzalez

Mauricio is the Warehouse Manager at SERVPRO of Fort Walton Beach. With years of experience in logistics and management, Mauricio is a crucial part of our team. As the Warehouse Manager, Mauricio is responsible for managing the inventory, equipment, and supplies necessary for our restoration and cleaning services. He oversees the receipt, storage, and distribution of materials, ensuring that our team is equipped with everything they need to provide high-quality services to our clients.

Juan David Blandon

Juan David is a Restoration Manager at SERVPRO of Fort Walton Beach. He is an essential part of our Emergency Response Team. Juan David is always up for the take to make property damage look "Like it never even happened."

Josh Emmet

Construction Manager at SERVPRO of Fort Walton Beach.Passionate about building and restoring spaces to their former glory, Josh Emmet brings years of experience and expertise to his role. With a keen eye for detail and a dedication to quality craftsmanship, Josh oversees all construction projects with precision and care.

Brenda Gutierrez

Brenda is the Accounts Receivable Specialist at SERVPRO of Fort Walton Beach. With years of experience in accounting and finance, Brenda is an important member of our team.

As the Accounts Receivable Specialist, Brenda is responsible for managing and processing all incoming payments from clients. She works closely with clients to ensure that their accounts are up to date and accurate, and she is dedicated to resolving any issues or concerns that may arise.

Marty Richardson

Marty Richardson serves as the File Coordinator at SERVPRO of Fort Walton Beach, where his meticulous attention to detail and organizational skills are instrumental in maintaining accurate and efficient documentation processes.

Dana Reines

Dana Reines plays a vital role as the Accounts Receivable specialist at SERVPRO of Fort Walton Beach. With her keen attention to detail and strong financial acumen, Dana ensures that all financial transactions are accurately recorded and managed effectively.

Nairoxi Mitigation Technician

Nairoxi serves as a dedicated Mitigation Technician at SERVPRO of Fort Walton Beach. Armed with extensive training and hands-on experience, she specializes in mitigating damage caused by water, fire, mold, and other disasters, ensuring properties are restored to their preloss condition.

Gaby Sanchez

Gaby is the Marketing Coordinator for SERVPRO of Fort Walton Beach. She carries a degree in Marketing Management and is IICRC certified in Water Damage Restoration (WRT). Gaby has 7+ Years of marketing experience and has campaigned for international brands like LUSH Handmade Cosmetics, Pandora, Thomas Sabo, and EDGE Helmets! Ask her how we can prepare you for emergencies for FREE!

Angelica Flores

Angelica is a Contents Supervisor at SERVPRO of Fort Walton Beach. With a passion for helping clients through difficult situations, Angelica is an essential part of our team.

As a Contents Supervisor, Angelica is responsible for overseeing the restoration of contents that have been affected by a disaster. She works closely with clients to identify which items can be salvaged and which items need to be replaced. Angelica has expertise in a wide range of services, including pack-outs, inventory, cleaning, and restoration of contents. Her attention to detail and commitment to quality ensure that each item is restored to the best possible condition.

Gabriel Navas

Gabriel is a Restoration Technician at SERVPRO of Fort Walton Beach. He is IICRC certified in water damage restoration (WRT) and an essential part of our emergency response team. He is well versed in water remediation practices and is able to extract moisture from any type of wood, tile, or laminate flooring. 

Rolando Hernández

Rolando is a Restoration Technician at SERVPRO of Fort Walton Beach. He is an essential part of our emergency response team. He is well versed in demolition and deep cleaning practices. Rolando says that it has been a blessing to be part of the SERVPRO family and to be able to learn something different every day.

Jhoskar Parra

Jhoskar is a Restoration Technician at SERVPRO of Fort Walton Beach. He is an essential part of our emergency response team. Jhoskar is always up for the take to make property damage look "Like it never even happened."

As a Lead Production Technician and IICRC WRT Certified professional, Jhoskar has the expertise to handle a wide range of restoration projects. He is knowledgeable in water damage restoration, fire damage restoration, mold remediation, and more. Jhoskar's attention to detail and commitment to quality ensure that each project is completed to the highest standards.

David Navas

David is a Lead Production Technician and IICRC WRT Certified professional working for SERVPRO of Fort Walton Beach. With years of experience in the industry, David is committed to providing top-quality restoration and cleaning services to his clients.

As a Lead Production Technician, David is responsible for overseeing the restoration process and ensuring that each project is completed to the highest standards. He is skilled in water damage restoration, fire damage restoration, mold remediation, and more. His attention to detail and commitment to customer satisfaction make him an asset to any restoration project.

Fabian Alborn

Fabian is a Production Technician working for SERVPRO of Fort Walton Beach. With a passion for helping people in their time of need, Fabian is dedicated to providing exceptional restoration and cleaning services to clients throughout the local community.

Jorge Valentino

Jorge is a Production Technician at SERVPRO of Fort Walton Beach, Fabian is responsible for executing restoration and cleaning projects from start to finish. He has expertise in a wide range of services, including water damage restoration, fire damage restoration, mold remediation, and more. His attention to detail and commitment to quality ensure that each project is completed to the highest standards.

Katerine Arias

Katerine is a Contents Technician at SERVPRO of Fort Walton Beach. With a dedication to restoring clients' belongings to their pre-damage condition, Katerine is an important member of our team.

As a Contents Technician, Katerine is responsible for handling the restoration and cleaning of clients' belongings that have been affected by a disaster. She has expertise in a wide range of services, including pack-outs, inventory, cleaning, and restoration of contents. Katerine's attention to detail and commitment to quality ensure that each item is restored to the best possible condition.

Grace Diepholz

Grace is our C.S.O. (Chief Smile Officer) at SERVPRO of Fort Walton Beach. The job of the CSO is to make our customers and employees smile – and she does a great job! Gracie is our “gentle soul.” Her expressive eyes and wiggle butt make us smile daily, and she brings so much joy to our life and office.